| Industry News
Apple Threatens Owner of iTunes Domain
By Ian Betteridge, ExtremeiPod
Apple has taken steps to take ownership
of the iTunes.co.uk domain name from its current owner,
with the company formally complaining to Nominet, the UK domain
name registrar, that it is entitled to the domain.
According to a report on The Register, Apple has been attempting
to claim the domain from its current owner, Benjamin Cohen, since
November, when its solicitors began sending Cohen letters requesting
that he turn over the domain to them. The site currently forwards
to a music search engine at Cohen's CyberBritain site.
However, it appears that Apple may have little chance of gaining
ownership of the domain without buying it from Cohen, as it was
registered on 7 November 2000 – over a month before Apple
applied for the trade mark on iTunes. Cohen claimed that he had
no idea that Apple was intending to build an iTunes service at
the time of his registration.
Although ownership of a trademark is not essential to being granted
ownership of a web site, the fact that Cohen has been trading
using the site since long before Apple's plans became clear means
he is likely to win an appeal.

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Tech Tips & Tricks
Are you having problems sending mail?
Many internet providers have started blocking access to mail
servers outside of their networks in an effort to prevent spam.
If you can receive mail without any problems, but get "connection
timed out" or "not responding" errors when trying
to send, try using your ISP's outgoing mail server in your email
client. Feel free to submit a support request from your Customer
Manager at https://my.jumpline.com
if you have any problems making this change.
Are you a techie and want to unleash the power of your Jumpline account?
We offer SSH access on our J2-VDS plan
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CUSTOMER SPOTLIGHT |
T.C.
Luigi's Pizza
In this edition of TheLine,
we interviewed Trudy Shenefield from T. C. Luigi's Pizza
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Recent
Improvements
In response to valuable customer feedback,
we have dramatically changed and enhanced the functionality within
your Customer Manager. One of the many new enhancements that
were introduced was the ability to submit, track, append, and add
attachments to your support tickets right through your Customer
Manager. This enhancement enables you to monitor the status of your
support tickets from the time they are opened until the time they
are closed. read
on... |
Future
Enhancements
Upon integration of this release
into your Customer Managers in early summer, you will immediately
realize the benefits of utilizing our interactive support system.
This improved support system will make requesting support much easier,
and will direct you to the answers of some of the most common issues
reported by our customers on the topic that you request. read
on... |